I find that the ICRM website ( www.icrm.org ) is a great resource for information relating to the CRM examination. One item I would like draw attention to from the ICRM website is The ICRM Code of Ethics. The ICRM Code of Ethics is listed as an item of study for Part 1 of the examination. According to the Business Dictionary, code of ethics are “Written guidelines issued by an organization to its workers and management, to help them conduct their actions in accordance with its primary values and ethical standards.”

Most records managers know about the existence of standards.

ISO 15489-1 and ISO 15489-2 make up the international standard for records management. The ISO standard for records management can be used as a model to build a high quality records management program.

ISO 15489-1 ProductID=1187

ISO 15489-2 ProductID=1188

The ICRM Code of Ethics is a professional standard that all RM practitioners can use as a model for professional business conduct. The ICRM Code of Ethics is a standard that fosters professionalism and ethical integrity in records management. All Certified Records Managers are expected to conform to the ICRM Code of Ethics, but all records managers could find value in these principles. I have copied the ICRM Code of Ethics below for your reference.

CODE OF ETHICS

Certified Records Managers® should maintain high professional standards of conduct in the performance of their duties. The Code of Ethics is provided as a guide to professional conduct.

1. Certified Records Managers® have a professional responsibility to conduct themselves so that their good faith and integrity shall not be open to question. They will promote the highest possible records management standards.

2. Certified Records Managers® shall conform to existing laws and regulations covering the creation, maintenance, and disposition of recorded information, and shall never knowingly be parties to any illegal or improper activities relative thereto.

3. Certified Records Managers® shall be prudent in the use of information acquired in the course of their duties.

They should protect confidential, proprietary and trade secret information obtained from others and use it only for the purposes approved by the party from whom it was obtained or for the benefit of that party, and not for the personal gain of anyone else.

4. Certified Records Managers® shall not accept gifts or gratuities from clients, business associates, or suppliers as inducements to influence any procurements or decisions they may make.

5. Certified Records Managers® shall use all reasonable care to obtain factual evidence to support their opinion.

6. Certified Records Managers® shall strive for continuing proficiency and effectiveness in their profession and shall contribute to further research, development, and education. It is their professional responsibility to encourage those interested in records management and offer assistance whenever possible to those who enter the profession and to those already in the profession.

CRM Sample Tests

  Please post a comment after completing the sample test to let us know if you found them useful. 

If you know of any other resource we can add to help in your success for certification, please let us know.  We will do our best to make it available to our membership. 

The Liberty Bell Chapter has added the following sample CRM tests for Parts 1 thru 6.  Parts 1 through 5 are presented as a series of 20 questions.  We hope to have a total of 60 questions, 3 sets of 20, for each part of the exam.  You will be presented with your score and answers immediately upon completion of the test.

EXAM 1A      Answers 1A           EXAM 1B    Answers 1B
EXAM 2A      Answers 2A           EXAM 2B    Answers 2B
EXAM 3A      Answers 3A           EXAM 3B    Answers 3B
EXAM 4A      Answers 4A           EXAM 4B    Answers 4B
EXAM 5A      Answers 5A           EXAM 5B    Answers 5B

EXAM PART 6A Study Guide      
Sample Case Studies and Example of Essay

Study Group Part 5 - 2008

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