Answers for CRM Exam Part 3A

 

1 -c - Filing

2 -b - Retrieval

3 -a - Names that sound alike.

4 -c - Consecutive

5 -e - Subject

6 -b - Key

7 -c - Cross reference

8 -a - Centralized

9 -e - Database

10 -b - Open-shelf

11 -e - Mobile aisle shelving

12 -c - The size of the folders being retrieved on a monthly basis.

13 -c - Sorting

14 -a - 10" x 12" x 15"

15 -d - Drafting blueprints and drawings.

16 -b - Commercial records center.

17 -e - Exit

18 -c - Bank checks

19 -b - Retention schedule.

20 -a - The storage and retrieval of information in digital form.